Cancellation / Refund Policy
Cancel anytime. There is no lock-in. Cancellation stops future billing only. We do not issue refunds.
Cancel anytime
There is no lock-in contract. You may cancel your GoHighLevel sub-account subscription at any time through your billing settings.
This Cancellation / Refund Policy applies to monthly (₱349/mo) and yearly (₱1,999/yr) plans offered by Blackgate IT Solutions. It expands the refund and cancellation rules in our Sub Account Policy.
Cancel whenever you want. Cancellation stops future billing only. We do not issue refunds.
What cancellation does
- You may cancel at any time via your billing settings
- Cancellation stops future billing
- No refund is issued for the current billing cycle
- Access remains active until the end of the paid period
The same cancel-anytime rule applies to monthly and yearly plans. Unused remaining time on a yearly plan is still non-refundable.
No refunds
We do not issue refunds. In particular:
- All subscription payments are non-refundable
- All wallet credits are non-refundable
- Partial usage or unused time is not eligible for refund
This includes unused remaining time if you cancel a yearly plan before the paid year ends.
How to cancel
Cancel through the billing settings associated with your sub-account whenever you want. If you need help locating billing settings or confirming that future charges have stopped, contact Blackgate IT Solutions:
- Email: [email protected]
- Phone / WhatsApp: +63 992 334 1525 / WhatsApp
Contacting us does not create a right to a refund. We can help with billing questions; we still do not refund the current cycle, unused time, or wallet credits.
Relationship to the Sub Account Policy
This page restates and formalizes the Refund Policy and Cancellation Policy in our full GoHighLevel Sub Account Subscription Policy. If you subscribe, you also accept that policy, including eligibility, feature access, suspension, and platform-dependency terms.
Policy updates and acceptance
We may update this Cancellation / Refund Policy from time to time. Continued use of the service after an update constitutes acceptance.
By subscribing, you confirm that you have read and agreed to this policy, including that you may cancel anytime and that payments are non-refundable.
Related policies
See also our Privacy Policy, Terms of Service, and Sub Account Policy.
